Nicole Scherzinger reacts to X Factor USA Rachel Crow elimination

The last episode of X-Factor ended in unbelievable melodrama.

It all started when Nicole preferred to rely on votes from the public instead of making a choice between the two candidates, Rachel Crow and Marcus Canty.

Two members of the jury, Simon Cowell and Paula Abdul chose to send Marcus home, while L.A. Reid would have rather eliminated Rachel. The fourth judge, Nicole Scherzinger, had the difficult task of choosing the winner.

The former Pussycat Doll singer said she couldn’t make a decision about who to send home and admitted that she deliberately forced a 2-2 judging deadlock. In this way the elimination was decided based on home viewer votes cast.

The deadlock led to 13-year-old Crow bursting in tears when she learned she was going home, having to be comforted by Simon Cowell and her mother.

“My heart comes from the right place so I get really sensitive when people are negative,” Scherzinger told reporters, according to People.

“I’m like, ‘Don’t they know I only want the best for every single person? … I want them to be the best they can be. Ultimately America made the choice.”

Scherzinger sticks by her decision, saying that she expected America to send Marcus Canty home.

“I wasn’t going to be the one to send anyone home,” she said. “Did I think America probably would have chosen Rachel? The probability was that they would have sent Marcus home.”

However, the judge says she felt bad for Crow.

“When I saw that look on her face [I felt] that I let her down, like I dropped her. I could have been holding on and I dropped her,” Scherzinger said. “She is the sunshine of our show, so it’s hard to see her cry.”

According to TMZ, after getting boos from the audience for causing the elimination of Crow, Nicole went straight to her dressing room and cried hysterically for nearly half an hour, before Crow visited and consoled her, saying she was not mad about the decision.

“I said, ‘You know how much I love and adore you. I’ve always believed in you,’ ” Scherzinger told PEOPLE of her conversation with Crow. “‘I’m so sorry all of this happened like this. But I didn’t send you home, babe.’ ”

“She told me that she was sorry,” Crow said. “I don’t know why she said that, but I saw her in her dressing room and … I told her it was okay and not her fault.”

Crow also asked her fans not to be so harsh on the X Factor judge.

“I want to say to all those people, ‘Stop, Please,’ ” Crow told People. “[Scherzinger] is the nicest person and the most beautiful person inside and out. … She is amazing, and I don’t understand why people are taking it out on her. It’s no one’s fault. It’s not even America’s fault. It’s no one person’s fault. It’s just what God had in store for me. And I will be okay.”