Moments after the launch of the new iPhone, some users complained about nicks and scratches on their new handsets, sparking a controversy that has come to be dubbed “scuffgate.”
A Bloomberg report states that these scratches are due to Apple’s decision to use an aluminum shell for a slimmer and lighter design.
Stricter quality control measures are now reportedly enforced by Apple and Chinese manufacturer Foxconn.
But the tighter quality controls have reportedly slowed down production, according to Bloomberg.
Earlier reports claimed that Foxconn workers went on strike due to conflicts between quality control inspectors and line workers over the “overly strict” product-quality demands, a rumor denied by the manufacturer.
Phil Schiller, Apple’s senior vice president of worldwide marketing, has addressed the issue regarding the new iPhone’s scratching, saying that it’s normal for aluminum devices to chip and scratch.